The 2016 “Caring Star” award was given out recently to the Manse on Marsh’s San Luis Obispo County location. This award is an annual event held by Caring.com which utilizes user reviews and complaints as a way to filter out quality assisted living communities and eventually select the best one. The minimum requirements for consideration are a 4-star all-time average, no outstanding negative complaints, and at least one 5-star review between Dec. 1, 2014 – Sep. 30, 2015. The Manse on Marsh exceeded these minimums with an all-time average of 5-stars and an impressive 5, 5-star reviews during the consideration period.
The CEO and co-founder of Caring.com, Andy Cohen, indicated that they hold this annual award, not for promotional reasons but because internet-based consumer reviews are fast becoming the primary factor in prospective residents selecting which communities they will trust with their retirement. The award is meant to identify standout communities for Caring.com users to consider when determining where they would like to stay and which locations will treat them the best in the long run. When the Manse on Mash Executive Director & CEO Logan Sexton accepted the award he thanked all of the residents and their families for sharing their good experiences and claimed it was a sign that their tried and true approach to care was working.
The Manse on Marsh’s Arroyo Grande Assisted Living campus was the specific recipient of the “Caring Star” award and uses a state of the art Care Planning System to handle personalized attention to residents instead of a more common one size fits all assisted living plan. This means that residents and their families are spending only what they want on the care they need which gives more peace of mind and long-term stability to the residents. Another hallmark of the Arroyo Grande campus is the wide range of lifestyle choices with varied levels of independence offered to residents and the privacy of a home life if they want it. The spaces available include studios, single-bedrooms, or adjacent homes, and cottages.